Frequently asked questions

A public, binding offer process for selling a property, run by YallaValue under its DLD auction licence. Every offer on a property goes on a public board with its amount, the seller sets an asking price and a hidden reserve, and a fixed rule decides when the sale ends. Nobody bids live: offers come in over a five-week campaign.

On day one the property goes live with its asking price, the seller's conditions and a review date, and offers are open from the first day. Until the reserve is met, any buyer can buy now at the asking price. The first offer to meet the reserve starts a 7-day countdown; when it closes, the highest-ranked offer wins and both sides sign Form F within 48 hours. If the reserve is never met, the review date decides what happens next.

The asking price is public, on the portals and here, and is a buy-now price until the reserve is met. The reserve is the seller's hidden minimum, never above the median of our valuations: the page tells you the cap, never the number, and always shows whether it has been met. Both can go down during a campaign, never up.

By ranking value: the offer price, less the cash preference if it is a mortgage offer. The cash preference is a fixed dirham amount the seller publishes with the listing, and it may be zero. The buyer pays the offer price; the preference only decides the order on the board. Where two offers have the same ranking value, the earlier one ranks higher.

Seven days from the moment an offer first meets the reserve, closing at 6 pm Dubai time. Any new leading offer in the last 24 hours moves the close so that 24 hours remain, so a sale can't be sniped. During the countdown the seller can't accept anything outside the board or change any price or condition.

The date on every listing by which, if no offer has met the reserve, the campaign is reviewed. The leading buyer is told the reserve privately and has 48 hours to improve to it. If they don't, the seller has 7 days to accept an offer on the board, lower the reserve, or run on to a new review date; otherwise the listing is shown as not sold and every offer is released.

Until the reserve is first met, any verified buyer can buy the property outright at the asking price, on the published conditions. The first buy-now offer wins immediately and every other offer is released. Buy now switches off the moment the reserve is met, so that competition can carry the price above the asking price.

Sale agreed: there is a winning offer and both sides are bound; Form F and the 10% deposit are due within 48 hours. Sold: both signatures are on the Form F and the deposit has been paid. A property is never marked sold while it could still come back to the board.

Pick a property and message us on WhatsApp with your offer and whether it is cash or mortgage. The first time, you verify: a photo of your passport or Emirates ID, a one-time code to your mobile and one tap on the Buyer Terms. Verification is done once and covers every property. We record your offer on the board under your buyer number.

Nothing: no account, no fee and no deposit until Form F. If you win you pay the standard Dubai buyer costs: 2% + VAT brokerage, the 4% DLD transfer fee, and trustee, title and NOC fees. You never pay YallaValue anything; the seller pays our fee.

Yes, every one. An offer below the reserve stands for 7 days; the seller may accept it in that time by signing Form F, and you must then complete. An offer that meets the reserve stands until the countdown ends or it is beaten; if it is beaten you are released at once and may offer again. Offers can be improved, never withdrawn or reduced.

No. Any amount, from day one. Prices move in steps: AED 10,000 up to AED 2 million, AED 20,000 up to AED 5 million and AED 50,000 above that.

Yes. Tell us when you offer. A mortgage offer ranks below a cash offer of the same price by the listing's cash preference, a fixed dirham amount; you still pay what you offered. A mortgage offer is as binding as a cash one, so get your pre-approval first: if your bank lends less than expected you must still complete, unless "subject to bank valuation" is one of the seller's conditions. Completion is 84 days for a mortgage sale, 56 for cash.

Nobody on the board: you appear as "Buyer 3". The seller learns your name only if your offer wins or they accept it. Other buyers never do.

Yes. Viewings are arranged through the listing agent named on the property page, or message us and we will set one up. Offers are open from day one, so view first and offer when you are ready. Our valuation is an opinion of value, not a survey; as in any purchase, you rely on your own enquiries.

Within 48 hours you sign the Form F and pay the 10% deposit to the listing agent, who holds it until completion; YallaValue never holds it. Completion is at a DLD trustee office within 56 days of the Form F date, or 84 for a mortgage: you pay the balance and the fees, and the seller delivers the property as described.

You owe the seller 10% of the sale price: the deposit is forfeited if paid and owed if not. The property is offered to the second-ranked buyer, then goes back on the board. Please don't offer unless you are ready to buy.

Not without consequences. A seller who doesn't sign within 48 hours, withdraws or fails to complete owes liquidated damages of 10% of the reserve, capped at AED 1,000,000; your deposit is returned in full and you receive 80% of what is recovered. Before the reserve is met, though, the seller is not obliged to accept any offer.

Yes. If the winning buyer defaults before the Form F is signed, the second-ranked buyer is offered the property at their own last offer and has 48 hours to take it. If they decline, the listing comes back on the board for a fresh 7-day countdown and every buyer may offer again. Follow a property to be alerted.

Ask for a valuation. We value the property, you set an asking price and a hidden reserve with us and sign the Client Terms, and the campaign goes live on the portals and here with a review date five weeks out. Offers arrive on a public board from day one. Once an offer meets your reserve, a 7-day countdown decides it.

A campaign fee of 1% + VAT, minimum AED 10,000 + VAT, deducted from the proceeds at completion. If the property doesn't sell by the review date, nothing. The buyer pays the brokerage, so it isn't added to your costs; DLD, mortgage discharge and NOC fees are per the Form F, as in any sale.

You set it with us before the campaign. It can't be above the median of our valuations, so it stays realistic enough to sell. It is never shown: buyers see only that it is hidden, no higher than the cap, and whether it has been met. You may lower it during the campaign, never raise it.

No. You can accept any below-reserve offer within its 7 days by signing Form F, lower the reserve instead, or wait. Once an offer meets the reserve the countdown runs, the highest-ranked offer at the close wins, and you are bound to sell to it.

Your seller's conditions are published with the listing and fixed from day one: the completion period, furnished or not, any tenancy, and the cash preference, a dirham amount by which mortgage offers rank below cash. You can relax a condition for everyone until the reserve is met, never tighten one.

Every listing has at least one RERA-registered listing agent holding your Form A. If you have one, we can work with them; if not, we pair you with one of ours. You can appoint several agents on non-exclusive Form As, as long as the asking price is the same everywhere and every offer from anyone goes through the board.

Before publication, yes, at no cost. After that you are committed to the campaign until the review date; that commitment is what makes buyers' offers binding too. Withdrawing after a winning offer carries liquidated damages of 10% of the reserve, capped at AED 1,000,000.

At the review date the leading buyer gets 48 hours to meet your reserve. If they don't, you have 7 days to accept an offer on the board, lower the reserve, or run on to a new review date. Or walk away: the listing shows as not sold, every offer is released and you pay nothing.

At completion, at a DLD trustee office within 56 days of the Form F date, or 84 for a mortgage buyer: the sale price, less the campaign fee and your side's fees. The 10% deposit is held by the listing agent from Form F.

Every offer is from a verified buyer and binding. A winning buyer who walks owes 10% of the sale price, of which 80% comes to you after our fee. The property is then offered to the underbidder at their last offer and, failing that, goes back on the board for a fresh countdown, so you are not back to square one.

Yes. You keep your Form A and remain the listing agent. The property runs on the board under the OpenOffers Rules, with the same asking price everywhere it is advertised and every offer from anyone going through the board.

Yes. The buyer pays 2% + VAT brokerage at completion to the agent of record: the agent who placed that buyer's first offer, or the listing agent if the buyer came direct. YallaValue's campaign fee is paid by the seller and never comes out of your commission.

Yes, under a Form B or equivalent authority. You verify the buyer (passport, code, Buyer Terms), place and improve their offers and keep their contact details; we receive the passport for verification and, if they win, the Form F details. You warrant that the buyer is real and has authorised each offer.

The listing agent who introduced the winning buyer holds the 10% deposit from Form F to completion. A buyer who came without an agent is placed with the listing agent we designate. YallaValue never holds it.

Offer for yourself or for the seller on a listing you hold, present a buyer who doesn't exist or hasn't authorised the offer, or take or negotiate an offer outside the board. A seller who sells within three months after the campaign to a buyer who offered during it still owes the campaign fee.

We run the board, verify buyers, keep the clock and publish the result. You keep the relationship with your client: buyer agents hold their buyers' details, and listing agents handle the Form F and the deposit.

It's genuinely free, no signup required. Our AI model is trained on DLD transaction data and returns an instant estimate in seconds, good enough for most personal use. It isn't an official document, just a guide.

Our model is trained on actual DLD transaction data and is strongest for apartments, where the comparable data is deepest. It's a reliable instant guide, but it remains a statistical estimate: for a figure you can rely on officially, you'll want one of our RICS-certified reports.

The free AI valuation is an instant, automated estimate for personal use, ideal for a quick sense of value. A RICS-certified report is prepared and signed off by a qualified valuer, is an official document, and is accepted for golden visa, gifting and audit purposes.

Our desktop valuations (AED 2,500 + VAT) are accepted by GDRFA for golden visa applications. For court cases, audits, or anything requiring a physical inspection, our inspection valuations (AED 3,500 + VAT) apply. All paid reports are RICS-certified and include a DLD valuation certificate.

Yes. Alongside valuations we offer RICS-certified inspection valuations and snagging inspections. Get in touch and we'll point you to the right report for your purpose.

Yes. Our standard process costs AED 14,000 + VAT and takes 12 working days, and our VIP process costs AED 24,000 + VAT and takes 3 working days. This is a complete end-to-end service, from pre-approval to medical, Emirates ID and visa issuance.